You” includes but not limited to consumers, customers, users, visitors who browse PROARCADES.COM’s web sites, and who may or may not be purchasing products, receiving services, or inquiring employment opportunities;

We” includes but not limited to PROARCADES.COM, its subsidiary or parent company, who may directly or indirectly collect information from the PROARCADES.COM web sites.

Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage under the linkage of “Privacy Policy” and at every point where personally identifiable information may be requested.

The Information We Collect

This notice applies to all information collected or submitted on the PROARCADES.COM web sites. 

If you order our products through our webpages or any other means, you can create account(s), order specific products or parts, make service requests, download manuals, and register products to receive update materials. The types of personal information collected are: 

Address (Billing and Shipping)
E-mail address
Phone number
Credit/Debit Card Information  
Products/parts ordered
Date and place of purchase
Model and Serial number 
Location the product to be used

On some pages, you can submit information or comments. In this circumstance, the types of personal information collected are: 

Phone Number

If you download certain information, such as data sheets, drivers, manuals and firmwares, from PROARCADES.COM web sites, the types of personal information collected are:

E-mail address
Phone number
Credit/Debit Card Information
Products/Information downloaded
Date and place of download
IP address
Location the product to be used
License agreement

The Way We Use Information

We use the information you provide about yourself when creating an account or placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.  In certain webpages, you may need to accept cookies in order to view the webpages correctly, placing orders, or submit comments or requests.  We do not track your visits to our webpages.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. 

We use the information you provide about the products you purchased or received from PROARCADES.COM when registering the products only to provide warranties, post-sale services, recall or repair information, updated or upgrade information, promotion and other related services during the warranty. We do not share this information with outside parties except to the extent necessary to complete that order.  Information you submit on our web site or through any other means will not be used for this purpose unless you fill out the registration form.

We may send you emails asking you to complete surveys for customer satisfaction and/or product improvement.  Your response is optional.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with any outside parties.

We may use non-identifying and aggregate information to better design our web site and to share with advertisers or webmasters. In no event we would disclose anything that could be used to identify individual users.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.

The Way We Share Information

PROARCADES.COM may share any information submitted online with its subsidiaries, associated entities, and affiliated companies for the purpose of promoting products, updating product or corporate information, providing services you requested, or replying your emails.

PROARCADES.COM will, to the extent it is required by applicable laws or regulations, share your information with law enforcement agencies, governmental or judicial authorities, necessary to establish or preserve a legal claim or defense, or necessary to prevent fraud or other illegal activities.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, andmanagerial procedures to safeguard and secure the information we collect online, including but not limited to the information described in this Privacy Policy. 

Our Commitment to Children's Privacy.

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our web site from those we actually know are under 13, and no part of our web site is structured to attract anyone under 13. 

How You Can Access or Correct Your Information. 

You can access all your personally identifiable information that we collect online and maintained by PROARCADES.COM if you create an account on PROARCADES.COM web sites. We use all necessary verification and maintenance procedure to better safeguard your information.  For this reason, we may request proof or supporting documents to effect the requested changes.

You can correct factual clerical errors or update your personally identifiable information by sending us an email request that credibly shows error or new information. 

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections

Your Acknowledgment and Agreement

By entering your personal information on PROARCADES.COM web sites, you acknowledge and agree to the PROARCADES.COM PRIVACY POLICY in its entirety.

How to Contact Us

To obtain technical support on your downloaded material or purchased products, please contact [email protected] or 888-378-9416.  Should you have other questions or concerns about these Privacy Policies, please send us an e-mail at [email protected] .

Amendment and Revise

PROARCADES.COM reserves the right to amend or revise the PRIVACY POLICY from time to time to reflect the need of the company, the change of the laws and regulations, and to better protect your privacy.

Copyright 2012; PROARCADES.COM
Last updated July 24, 2012 v.pp1